Thank you for shopping with DoggoRealm. We’re committed to getting your order to you as smoothly as possible.
Order processing
Orders are typically processed within 1–3 business days after your order is placed. Once your order has been processed and shipped, you will receive a confirmation email with tracking information if available.
Please note that processing times may be slightly longer during holidays, sales, or high-volume periods.
Shipping times
Estimated shipping times vary depending on your location and the shipping method selected at checkout. In general, orders may arrive within 5–12 business days after shipment, though some destinations may take longer.
Shipping rates
Shipping costs are calculated at checkout unless a free shipping promotion is active.
Tracking
If tracking is available for your order, you will receive a tracking number by email once your package has shipped.
Delays
While we do our best to deliver orders on time, shipping delays can occasionally happen due to carrier issues, weather, customs, or other factors outside our control.
Incorrect shipping information
Please make sure your shipping address is entered correctly at checkout. DoggoRealm is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or delayed packages
If your package appears to be lost or significantly delayed, please contact us and we’ll do our best to help.
Contact
If you have any questions about shipping, please contact us through our Contact Us page.